Over twenty years of market research experience, ten years as an agency head. Expert in International research study management for online and CATI studies across Healthcare, B2B and Consumer sectors. Panel building. Provision of research service support to most of the large, global research agencies. Extensive experience of outsourcing services. Established new agency sites from start up, developing new revenue sources and creating supporting infrastructure. Recruitment and management of teams in Research, Sales, DP, Finance and operations support.