As a Client Relationship Manager at Beyond.com, the main objective is to support and satisfy my client base, therefore, retaining their business. Managing a portfolio of client contracts valued over $3 million in annual revenue requires in depth knowledge of the product, the business's technical structure and internal processes, and the ability to problem solve and find innovative solutions. This role includes web-based product implementation, collaboration between client and sales staff, the coordination of internal resources in order to satisfy client objectives, and data analysis. The ability to identify performance issues and provide consultative advice in a professional setting is a must.