Business Transformation – Global VSE Architecture Process Simplification – Integrated Selling Process Channel Acceleration – Partner Engagement Framework Shared Services – Cisco Partner Advisor Data Intelligence – Business Visibility Dashboard Borderless Community – Integrated Workspace Experience Virtual Sales – Social Media Engagement Demand Generation – WebEx LiveStream Customer Satisfaction – CSAT & Low Score Follow-Up Program Talent Incubation – Global Sales Excellence & Sales Leadership Development Operational Efficiency – Year-End Strategic Planning & Implementation Metrics and Reporting – ISP Adoption Scorecard, GSO Metrics, & PEF Dashboard